Hostel Group Bookings - Terms & Conditions

1. A Non Refundable Deposit of 25% must be paid within 7 days of the booking in order to secure your reservation. If deposit is not received within 7 days your reservation will be cancelled.

   The remainder balance is due two weeks prior to arrival. If the balance is not received two weeks in advance we reserve the right to treat your booking as cancelled.

2. Changes to a booking are permitted but once deposit has been received are subject to an amendment fee of €30.00.

3. You or any member of your party may cancel your booking, or any part of it, once it has been confirmed, but these instructions must be in writing. You can send this to either your travel agent or to An Óige directly.

   To compensate us for the expense of processing your booking and for the risk that we may not be able to resell the holiday, we charge a cancellation fee on the scale shown below. The amount payable depends on when we receive your written instructions - the more notice advised the less charged.

   Period before cancellation	Amount charged
   More than 30 days	Deposit
   15 to 29 days	30% of total price
   4 to 14 days	50% of total price
   less than 4 days / later	100%

4. While these cancellation charges do apply, we can offer the customer the option to re-book with us within 6 months with none of the above penalties applying. The money paid will be kept on file towards the new booking and a €45 re-activation fee will be charged once the new booking has been confirmed.

   Money will only be kept on file for 6 months and failure to re-book with us within this time frame will result in the charges above being applied.

5. Payment of accounts may be processed in the following ways:
   • Bank Transfer to: AIB (Allied Irish Bank), 40/41 Westmoreland Street, Business Centre, Dublin 2, Ireland.
   • Visa, Mastercard or American Express
   • IBAN: IE 71 AIBK 933384 00047181, SWIFT Code: AIBKIE2D
   • Bankers Draft. Please note €20.00 will be charged on drafts issued outside Ireland for bank fees. You will need to add this to your booking amount when having the bank draft issued.
6. Clients who wish to book any of our holidays are liable for their own insurance.
7. Groups 18 years old and under are not to be left unsupervised at any time on hostel premises.
8. Please advise in advance your intended time of arrival. If you are delayed and are not due to arrive at the hostels after 17:30, please call the hostel in advance. The telephone numbers of the hostels are on the An Óige hostel guide.

9. Leaders accompanying a party must agree to be responsible and accountable for the behaviour and actions of their party. Hostel policy states that any member of a party found misbehaving or contravening hostel rules jeopardises the stay of the whole group.

   The leader(s) are liable for all damages caused by the actions of their party. To this end a security deposit of €250.00 must be paid on arrival. This deposit will be refunded in full if no damages are caused by the group while staying at the Youth Hostel.

   Damages and expenses incurred by the hostel due to the actions of the group will be deducted from the security deposit. Any expenses incurred beyond the limits of the deposit will be sought from the group leader(s).

We hope you and your group enjoy your stay while with us and any questions please don't hesitate to contact us.

Thank you for choosing An Óige.